Support
Welcome to Meyou Support. If you have questions about the Meyou app, need help with your account, or would like to report an issue, our team is here to assist you.
Contact Us
Send us an email with your question or issue. Please include your Meyou user ID (if applicable) and a brief description so we can help you faster.
service@meyou-app.comWe typically respond within 1–3 business days.
How to Get Help
1. Email support — Click the email address above or write to service@meyou-app.com from your preferred mail app.
2. In-app feedback — Open Meyou, go to Settings → Feedback, and submit your question or report directly from the app.
3. Report inappropriate content — Use the in-app report button on any profile, room, or message. For urgent safety concerns, email us immediately at service@meyou-app.com.
Frequently Asked Questions
How do I delete my account?
Open Meyou → Settings → Account → Delete Account, or email service@meyou-app.com with your user ID and deletion request.
I forgot my login or cannot access my account.
Email us at service@meyou-app.com with the phone number or third-party account linked to Meyou, and we will assist you with account recovery.
I have a billing or in-app purchase question.
Include your order receipt or transaction ID in your email to service@meyou-app.com. For App Store purchases, you may also manage subscriptions in your iPhone Settings → Apple ID → Subscriptions.
How do I request a refund?
App Store refunds are handled by Apple. Visit reportaproblem.apple.com or contact us at service@meyou-app.com for guidance.